Skip to content

Feature Flags

Ileen continuously evolves with new capabilities, workflow improvements, and experimental tools. To make sure every feature is stable and reliable before it reaches everyone, we use feature flags — a way to gradually introduce changes to the platform.

What are feature flags?

A feature flag is like a switch that controls who can see and use a particular feature. It lets us:

  • Roll out gradually — new features can be enabled for a small group of users first, so we can gather feedback and fix issues before a wider release.
  • Test safely — experimental capabilities can be turned on for early adopters without affecting the experience of everyone else.
  • Respond quickly — if something goes wrong, a flag can be turned off instantly without deploying new code or disrupting the platform.

This means you may sometimes notice that a feature mentioned in our changelog or by another user is not yet available in your account — that’s by design and temporary.

How feature flags appear in the app

When a feature flag is active for your account, the feature appears and works normally — you do not need to do anything special to use it.

When a feature is not yet enabled for your account, you may see one or more of the following in the Ileen interface:

  • A greyed-out mode — a mode or option appears in the interface but is not clickable. Hovering over it may show a brief note that it is not yet enabled for your account.
  • A hidden section — the feature or step is simply not shown. The interface looks exactly as it did before, with no visible indication that something is rolling out.
  • A “beta” badge — some features show a small badge or label indicating they are in a testing phase and may still change.

How to request access

If you have heard about a feature and would like to try it before it is generally available, you can reach out to us:

📧 Email support@hypaz.com with:

  • Your account email address
  • A brief description of the feature you are interested in
  • (Optional) A short note on how you plan to use it — this helps us prioritise which early-access requests to approve

We review every request and will let you know if the feature can be enabled for your account. Early-access users sometimes help shape the final design, so your feedback is genuinely valuable.

What happens when a feature graduates

When a feature has been stable long enough and we are confident it works well for everyone, we remove the flag and make it available to all users. At that point:

  • The feature appears normally in the interface — no greyed-out states, no hidden sections.
  • It is fully supported and covered by our documentation and support channels.
  • You do not need to take any action — the change happens automatically.

FAQ

I saw a feature in a tutorial but it’s not in my account. Why?
The feature is likely behind a flag and hasn’t reached your account yet. Send us an email at support@hypaz.com to ask about it.

Will I lose access if I’m part of an early-access group?
Extremely rarely. We may remove a flag if a feature turns out not to work as expected, but we always notify affected users beforehand.

Can I request a feature that doesn’t exist yet?
Feature flags control access to things that are already built. If you have an idea for something new, we would love to hear about it — send it to support@hypaz.com and it will reach the right team.